SMS Marketing-Compliant Privacy Policy

Privacy Policy

Last Updated: January 1, 2025

At Semper Mechanical, Inc. (“we”, “our”, or “us”), accessible from https://sempermechanical.com, your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or interact with us in person or online.

1. Consent

By using our website or services, you consent to the terms outlined in this Privacy Policy.

2. Information We Collect

a. Information You Provide Directly

Name, email address, phone number, and mailing address.
Information submitted via forms, appointment bookings, account setups, or customer support interactions.

b. Information Automatically Collected

IP address, browser type, operating system, referring URLs, date/time stamps, and site interaction data.
Collected via cookies, web beacons, pixels, or similar technologies.

c. Information from Advertising Partners

Demographics, shopping history, geographic data, and interactions with marketing campaigns.

3. Use of Information

Provide, operate, and improve our website and services.
Customize and personalize user experience.
Communicate updates, send invoices, schedule appointments, and respond to inquiries.
Market our products and services through email, SMS (with your consent), and advertising.
Detect, prevent, and address fraud or security issues.

4. Disclosure of Information

We do not sell your personal information. We may share your data with:

Service providers performing services on our behalf (e.g., marketing, analytics, payment processing).
Advertising partners who use cookies and tracking tools (without sharing mobile data for marketing purposes).
Legal entities if required by law, regulation, or to protect safety and enforce rights.

Note: Our service providers, including ServiceTitan and analytics tools such as Google Analytics, may collect user interaction data through tracking technologies.

5. Advertising & Analytics

We use third-party services and tools like:

Google Ads & YouTube Ads
Google Analytics
Facebook & Instagram
Simpli.fi
Microsoft Advertising
Other marketing and retargeting platforms

These platforms may use cookies, pixels, and similar tools to personalize content and track performance. For managing cookies, visit: http://www.allaboutcookies.org.

6. Your Privacy Rights

You may have the right to:

Request access to the personal data we hold about you.
Request deletion or correction of your data.
Opt out of data sharing for marketing purposes.

To exercise these rights, please contact us:

📞 (978) 291-6464
✉️ info@sempermechanical.com

7. Email & Text Message Communications

To unsubscribe from marketing emails, click the unsubscribe link in any email.
To stop receiving SMS messages, reply with STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE.

For more, see our Mobile Messaging Terms and Conditions.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal information, please contact us immediately for removal.

9. Security

We take reasonable administrative and technical precautions to safeguard your data. Sensitive information is encrypted and transmitted securely. However, no method of transmission over the Internet is 100% secure.

10. Terms and Conditions

By checking the required box on our Request Appointment or Contact Us pages, you acknowledge that:

You have read and agree to our Privacy Policy and Terms and Conditions.
You understand that providing a valid phone number is required for us to process your request.
You consent to receive communications via phone, email, or text regarding your inquiry or appointment.
Failure to check the box will prevent submission of the form and related services.

This call-to-action ensures transparency and informed consent for all users submitting their personal data.

11. Changes to This Policy

We may update this Privacy Policy occasionally. The most recent version will always be posted on our website with the latest revision date.

12. Contact Us

Semper Mechanical, Inc.
📞 (978) 291-6464
✉️ info@sempermechanical.com
🌐 https://sempermechanical.com